Michael's musings

Tue, 14 Dec 2010

WIND Holiday Miracle
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Michael Richardson: what can you tell me about the Holiday Miracle Plan?
WIND Mobile: Connection established.
WIND Mobile: Initiating Call, please hang in there!.
WIND Mobile: Connecting...
WIND Mobile: Hey, Welcome to Live Help! A WIND Specialist will be with you soon.
Michael Richardson: I hear that there is a $40 plan, which is unlimited calls and unlimited data.
Tiffany: Hi there. Thanks for joining the conversation with WIND!
Tiffany: I see you would like some information on the Holiday Mircale plan
Michael Richardson: yes.
Michael Richardson: I couldn't find anything about it on the web site.
Michael Richardson: I have the 100minutes plus unlimited data.
Tiffany: It's not listed on our website at the present time
Tiffany: It includes: *        Unlimited Canada-wide calling
Unlimited US Long Distance



Unlimited Canada/US Text messaging


Unlimited Canada/US MMS (picture messaging)


Unlimited Global Text Messaging


Caller ID


Unlimited WIND to WIND calling


Call Waiting, Call Forwarding, 3-Way calling


Voicemail


Infinite BlackBerry or Infinite Mobile (depending on the device)

Michael Richardson: I really need more minutes, but actually can live with less data.
Tiffany: for $40
Michael Richardson: sounds perfect. How do I switch to it?
Michael Richardson: is the the $40 a special rate, or a regular rate?
Michael Richardson: will I find myself paying more in 6 months?
Tiffany: It's a special rate
Michael Richardson: what is the regular rate?

Tiffany: It's more than a $95 value
Michael Richardson: I understand it's a good deal.
Michael Richardson: How long does the deal last?
Tiffany: The last day is Dec 26
Michael Richardson: what will I pay when the promotion runs out?
Tiffany: It will go back to regular price
Michael Richardson: what is the regular price? $95?
Tiffany: more than $95
Michael Richardson: Please listen carefully.
Michael Richardson: Is Wind going to give me this deal for $40/month forever?
Michael Richardson: Or, like your %50 off on the 100 minute plan, only for 6 months?
Michael Richardson: At the end of six months, what will I pay for the same thing?
Tiffany: It's forever but you would have to make sure your account is active
Tiffany: on a monthly basis
Michael Richardson: I see. Thank you!
Michael Richardson: How do I sign up for it?